Terms & Conditions of Service

1. Introduction & Acceptance

These Terms of Service govern all inquiries, bespoke itinerary curation, concierge contracts, private charter bookings, and website usage provided by Trackreelvalt Luxury Voyages Ltd. (Company Registration No. UK-9482019-L). By engaging our concierge desk or utilizing our web application, clients agree to adhere strictly to these terms.

2. Booking Confirmation & Financial Commitments

All bespoke luxury itineraries, private jet charters, rail suites, and yacht charters are confirmed only upon receipt of cleared deposit funds and executed charter agreements. Due to the high-demand, limited-capacity nature of rare travel experiences, deposit requirements and refund schedules are governed by individual charter carrier agreements.

3. Client Documentation & Regulatory Compliance

Clients are solely responsible for possessing valid travel documentation, including valid passports, visas, vaccinations, and international clearance permits. Trackreelvalt assists in preparing customs and border security documentation but assumes no liability for entry denial by international sovereign authorities.

4. Force Majeure & Severe Weather Policies

Trackreelvalt shall not be held liable for delayed or cancelled itineraries resulting from force majeure events, including extreme polar weather, civil unrest, airspace closures, maritime navigation warnings, or diplomatic restrictions. In such events, Trackreelvalt will re-route or reschedule charters in optimal safety conditions.

5. Limitation of Liability & Governing Law

Trackreelvalt acts as a premier concierge and charter agent for third-party licensed air carriers, luxury train operators, and maritime charter fleets. Liability for operational carriage remains with the respective carrier. These terms are governed by the laws of England and Wales, with exclusive jurisdiction in the courts of London, UK.